Shipping Policy

Maxxeshop3D Shipping Policy

Welcome to Maxxeshop3D's Shipping Policy. Your trust in our services is of utmost importance to us, and we are committed to ensuring a seamless delivery experience for all our customers. This policy outlines the shipping practices for the Maxxeshop3D online store, owned and operated by Maxxeshop Pty Ltd.

1. Shipping Charges

  • All orders placed on the Maxxeshop3D online store are subject to shipping charges unless otherwise stated.
  • Occasionally, we may offer promotions or specials that include "Free Shipping". Such offers will be clearly marked and communicated to customers at or before the checkout process.

2. Processing Time

  • All orders will be processed and dispatched within 3 business days after the receipt of full payment.
  • Business days do not include weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will inform you in advance.

3. Shipping Methods

  • We employ reputable and reliable courier services to ensure that your orders are delivered promptly and safely.
  • Once your order has been shipped, you will receive a tracking number that allows you to monitor your package's journey to your door.

4. Delivery Time

  • Delivery times can vary based on the shipping destination and the courier service chosen. We will provide an estimated delivery timeframe during the checkout process.
  • Please note that delivery time estimates are approximate and are not guaranteed. External factors such as natural calamities, peak delivery times, and customs delays may affect actual delivery times.

5. Damages

  • Maxxeshop3D is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier directly to file a claim.
  • Ensure to keep all packaging materials and damaged goods before filing a claim. This can help expedite the process.

6. Returns & Refunds

If you wish to return a product, please refer to our Return Policy for guidance on the process.

7. International Shipping

Currently, we ship products within Australia. If you're interested in international shipping, please get in touch with our support team for assistance.

8. Contact Us

If you have questions about our shipping policy or if you encounter any issues with your delivery, please contact us. Our dedicated customer service team will be happy to assist you.