Shipping Information & Policy
Shipping Policy
At Maxxeshop we use the most reliable and fastest delivery method. All orders will be shipped using one of the following methods:
- Express Post
- Registered Post
- Courier
Costs
Free delivery on purchases over $50. If your order is under $50, a standard shipping fee of $6.50 will be applied. There is no additional shipping cost, if your order includes a postage free item.
Items that are marked as bulky are excluded from free delivery due to the size of the item; an additional delivery charge will be applicable.
Delivery charges are calculated based on a per order basis according to the weight and size along with the delivery address. Please enter in your delivery postcode in the post code field to check the price. Unfortunately, we are unable to deliver bulky items to PO Boxes, Parcel Collect or Parcel Lockers.
A surcharge will be incurred for the following locations: Norfolk Island, Christmas Island, Cocos Island, and The Australian Antarctic Territory. Please contact us for further shipping details.
Same-Day Dispatch
All in-stock orders placed before 3pm AEST (excluding weekends and public holidays) are dispatched the same day. Orders placed after 3pm AEST will be dispatched the next business day.
Delivery Times
As a general guideline, deliveries to major cities will take 1 to 2 business days, whilst it could take up to 5 business days for more remote areas.
Note: Areas affected by COVID-19 restrictions may experience delivery delays of an additional 1-3 business days.
Backorders
We strive to have all items in stock. However, if for any reason we are unable to dispatch your order in the normal time schedule, we will notify you within 2 business days.
Notes
- Address details that are incorrect or insufficiently supplied will incur a $6.50 redelivery fee.
- If you have given authority to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.
- We deliver within Australia only. Overseas orders will NOT be accepted.